Our unique service offerings.
Learn more about some of unique service offerings and key concepts
Managed Services
Our Managed ICT Services provide comprehensive support for your entire IT infrastructure. We handle everything from daily maintenance and monitoring to strategic planning and upgrades. Our proactive approach includes regular updates, patch management, and real-time monitoring to prevent issues before they arise. With a dedicated team of experts, we ensure that your IT environment is secure, reliable, and optimised for performance and growth, allowing you to focus on your business objectives without worrying about technology disruptions.
Our RMM services provide a comprehensive, proactive approach to IT management. With RMM agents deployed across your network, we monitor and maintain your entire IT environment in real time. This includes overseeing critical functions such as your OneDrive sync status and your hard drives encryption status, as well as overall system performance metrics.
Our RMM solutions also automate routine maintenance tasks, such as updating third-party applications like Adobe and antivirus software, ensuring your systems are always secure and up-to-date.
By continuously monitoring these elements, we can identify and resolve potential issues before they escalate into serious problems, reducing the risk of downtime and enhancing your team’s productivity. Our proactive management approach not only keeps your business running smoothly but also allows you to focus on what matters most—growing your business. With our RMM services, you gain peace of mind knowing your IT infrastructure is in expert hands, optimised for reliability and performance.
Vendor management is a strategic process that involves selecting, monitoring, and maintaining relationships with external suppliers who provide products or services essential to your business operations. This process encompasses a range of tasks, including vendor selection, contract negotiation, performance evaluation, and ensuring compliance with agreed-upon service levels. Effective vendor management goes beyond mere oversight; it aims to optimise costs, improve operational efficiency, and foster strong, collaborative partnerships. By maintaining positive and productive relationships with your vendors, you ensure that your business receives high-quality products and services on time, ultimately contributing to your organisation’s long-term success and competitiveness.
While SaaS solutions like Microsoft 365 offer convenience, they are not backup solutions. It remains your responsibility to secure your data. Our M365 Backup service ensures your data is protected with backups taken 3-4 times daily, depending on the service. This includes OneDrive for Business, Exchange Online, SharePoint Online, and Microsoft Teams. Our backups are securely stored for up to 7 years, providing peace of mind and compliance with data retention requirements.
Our telecommunications services ensure that your business stays connected, no matter where you are. We offer a range of solutions, including VoIP, unified communications, and mobile integration, all designed to enhance the way your team communicates. Our services are scalable and secure, supporting everything from small business setups to complex, multi-site operations. With our telecommunications solutions, you’ll experience clearer, more reliable communication, boosting productivity and ensuring seamless collaboration across your organisation.
Exchange Online is a robust and secure cloud-based email service that offers comprehensive communication and collaboration tools for businesses. It provides advanced features like email encryption, anti-spam filtering, and data loss prevention to safeguard your organisation’s sensitive information. With seamless integration across Microsoft 365 apps, Exchange Online enhances productivity and ensures reliable access to emails, calendars, and contacts from any device. Our service includes management, monitoring, and support, ensuring your business communication remains uninterrupted and compliant with industry standards.
Our advanced email filtering servies offers robust email filtering and security, designed to shield your organisation from a wide range of threats above and beyond what Exchange Online can deliver. It employs a multi-layered defence strategy that includes URL and attachment scanning within a dynamic sandbox environment, ensuring every incoming and outgoing email is thoroughly vetted.
Our advanced features extend to protecting against Business Email Compromise (BEC), a sophisticated form of cybercrime that targets individuals within your business, not just the technology. This includes safeguarding against invoice fraud, payroll redirection schemes, and CEO impersonation attacks, which can cause significant financial and reputational damage.
By integrating our advanced email filtering into your email security strategy including exchange online’s native capabilities, you add an extra essential layer of protection, keeping your organisation safe from increasingly complex cyber threats.
Email journaling is an essential feature for maintaining a secure and compliant email communication system.
It captures and archives every inbound and outbound email, providing a comprehensive, tamper-proof record of all electronic communications.
This not only bolsters your organisation’s compliance with legal and regulatory requirements but also simplifies e-discovery processes, ensuring that critical information is readily accessible when needed. By implementing email journaling, you create an additional safeguard that reinforces your overall email security strategy, protecting your business from potential risks associated with data loss or unauthorised access to sensitive information
Our email branding service turns every email your business sends into a dynamic branding and marketing opportunity. By seamlessly integrating branded signatures, banners, and interactive content, our service offering ensures that your email communications consistently reflect your brand’s identity.
Whether you’re promoting a new product, sharing company updates, or reinforcing your brand values, our service offering enables you to drive engagement and enhance your professional image with every email.
This solution not only elevates your brand’s visibility but also ensures consistency across all communications, helping you build a strong and cohesive brand presence. With Rocketseed, every email becomes a tool to connect, impress, and convert, turning routine interactions into valuable marketing touchpoints.
Training Services
Unlock the full potential of Microsoft 365 with our specialised expertise and training programs. We offer tailored solutions to help your team leverage tools like Teams, SharePoint, and OneDrive for increased productivity and collaboration. Our training sessions are customised to meet your organisation’s needs, whether it’s onboarding new users, enhancing existing skills, or introducing advanced features. We ensure your team is confident and capable of maximising Microsoft 365, leading to improved efficiency and a more connected workplace.
Protect your business from cyber threats by empowering your employees through our ICT Security Awareness Training, integrated with our advanced email filtering service. Our programs utilise cutting-edge tools to educate your team on the latest security risks, phishing scams, and best practices for maintaining a secure IT environment. Through interactive sessions, participants learn practical strategies for identifying and responding to threats. By fostering a security-conscious culture, we help reduce the risk of breaches and ensure compliance with industry regulations.
Automation and Development
Automate your business processes and enhance efficiency with custom solutions built using Microsoft Power Automate. Our development services enable you to streamline repetitive tasks, integrate disparate systems, and create workflows that improve productivity. Whether you need to automate approval processes, data entry, or notifications, we tailor solutions that meet your specific needs. With Microsoft Power Automate, we help you reduce manual effort, minimise errors, and free up your team to focus on more strategic tasks.
Transform your SharePoint Online environment into a powerful tool for collaboration and document management. Our development services include custom site creation, workflow automation, and integration with other Microsoft 365 tools. We tailor SharePoint to meet your organisation’s unique needs, whether it’s building a company intranet, managing projects, or streamlining document approvals. With our expertise, you can leverage SharePoint Online to improve communication, enhance productivity, and support your business processes.
Project Services
Seamlessly transition from Google Workspace to Microsoft 365 with minimal disruption to your business. At Solve iT Advisory, we manage the full migration process—from planning and user communication to data transfer and post-migration support. Our focus is on preserving email, calendar, and Drive data, ensuring a smooth handover and optimal user experience. With our structured approach and expertise in both platforms, we help your team adapt quickly and unlock the full potential of Microsoft 365.
Strengthen your digital defences with targeted security and compliance initiatives. From rolling out MFA and securing endpoints to aligning with POPIA and other standards, we help you identify gaps and implement practical, effective security measures that protect your data and reputation.
Modernise your IT environment by moving from legacy systems to the Microsoft 365 cloud. We handle Exchange Server, file server, and SharePoint migrations with minimal disruption, ensuring secure data transfer and user continuity. Empower your team with modern collaboration tools and scalable infrastructure.
Migrate your email with confidence—whether from on-premise Exchange, POP/IMAP, or other platforms. We also enhance your protection with advanced email filtering solutions, reducing spam, phishing, and targeted threats while maintaining full mail flow visibility and control.
Ready to Elevate Your Business with Us?
Partner with Solve iT Advisory for ICT solutions that enhance your business efficiency and security. Contact us to start your digital transformation today!